Use the mouse on a light colored surface. How do you restore an HP laptop? When you replace the batteries, make sure that you align the positive end of the battery with the positive side of the compartment. Disconnect the other external devices such as printer, USB flash drive, smart phone, speaker and some more. You do not need to completely remove it from the computer; just unplug it. If the issue is mechanical in nature, you may need to purchase or fabricate the part that is broken. How can I fix it?

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The wireless keyboard communication can become interrupted by other communications in the area.

How to fix an HP wireless mouse that is not working – Quora

Remove the battery access cover and replace the qireless. Not sure which drivers to choose? If the device still does not work as expected, go to Wireless Keyboard and Mouse Troubleshooting. Operating System – Windows 7, Windows 8, Windows 8.

How does a wireless mouse work? How do I fix it? Didn’t find what you were looking for? Message 1 of 2. HP encountered an error while trying to scan your product. The feedback wreless provide will help us show you more relevant content in the future.


Solved: wireless mouse is not working – HP Support Community –

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Use the wireless mouse on an opaque surface. How does HP install software and gather data? Many wireless mouse It can be any mouse Ho, DELL or any stops working due to several issues here is an article about all kind of mouse problems and their solutions you can read it here [Solved] Computer mouse not working in windows 10 or 8 or 7.

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

HP PCs – Wireless Keyboard and Mouse Connection Issues

If this also not works then just buy a new one. Now right click on your wireless mouse and click Scan for hardware changes.

Product sold without warranty: HP is compiling your results. Let HP identify any out-of-date or missing drivers and software.


If the mouse or keyboard does not work after replacing the batteries, manually synchronize the devices. Asia Pacific and Oceania.

HP Wireless Keyboard with Mouse

Change the surface under the mouse. This product was designated to be returned to HP. And if that fixes the problem, then consider disabling future driver updates using the information in the link: It matches mouss product: Remove USB receiver and wireless mouse battery for 5 seconds. But with the Pro version it takes just 2 clicks and omuse get full support and a day money back guarantee:.

How do you open an Amkette wireless mouse?

Please try again shortly. HP has scanned your product but currently has no suggestions for driver updates. Driver Easy uses cookies to provide you with better services.

Why is my HP wireless keyboard not working?